Speechfilter algorithm implemented to improve audio file quality

ScribeManager now uses a Speechfilter algorithm to improve sound file quality during conversion to mp3.  This is achieved by minimizing or removing non-vocal frequencies.  This has been implemented on a test basis, and feedback is welcomed.

Duplicate uploads

ScribeManager now warns of duplicate uploads from the same client, by sending an email to the account administrator.

Transcribers can enter audio file length

On request, it has now been made possible for an audio file's length to be entered by transcriptionists, not just administrators.  This means that when an audio file's length is unknown, the administrator does not need to download it to check the length - they can just allocate it and require the transcriptionist to enter the length.  Administrators are requested to contact ScribeManager Support if they want this feature to be turned on for their account.

Upload to dead jobs

An issue was reported wherein it was theoretically possible for a user to upload audio files to a dead job if they saved a URL midway through the upload process and returned to it at a later date to upload further files.  This practice has now been prevented.

PHP Update

An issue was reported wherein an audio file's percentage upload was not being correctly displayed on the Jobs List page.  This was due to a php update on the server, and has now been rectified.

Download link issue

An issue was reported wherein the download link in a transcript email to a client was not being included when the job was set to "auto-send transcript to client on typist upload".  This has been rectified.

Excessive file name length

An issue was reported wherein attached transcripts were not openable when received in Outlook Express if the file name exceeded 65 characters.  This has been fixed by renaming the transcript on send.  A note has been included in the transcript email asking the recipient to rename the transcript back to the original name.

Excessive number of files per job

An issue was reported wherein the Edit Job page was not saving properly if the job contained a very large number of files.  A warning message has been added to that page to be displayed when the number of files exceeds 35, and a new maximum of 35 files per upload has been set (although it is unavoidably possible for a user to upload more than once into the same job).

Upload page layout change

The layout of the upload pages has been altered to make them more readable for users on small mobile phone screens.  A note has been added to the upload tool page advising mobile phone users to choose the Primitive Uploader, as the Standard Uploader may not work for some of them.

QC rejection

An issue was reported wherein following the QC rejection of a transcript, a code error was generated and multiple emails sent.  This has been corrected.

Ref numbers

An issue was reported wherein reference numbers were not being added to emails that were sent automatically from ScribeManager.  This has been corrected.  Job reference numbers are now added to the subject lines of all transcript emails.

Non-standard characters

An issue was reported wherein transcript emails from ScribeManager with very long titles were arriving in some versions of Outlook as inaccessible text documents.  This is a known issue in Outlook.  No workaround has been programmed because this is a very rare issue.

ftp uploads

An issue was reported wherein old audio files uploaded via ftp were creating jobs for a second time.  This has been corrected.

Alphabetical order

An issue was reported wherein new audio files added to a job were being ordered after existing files instead of alphabetical order.  This has been corrected.